FREQUENTLY
ASKED QUESTIONS
This document is divided into different sections and each
section is presented in Q&A form. Please click on the appropriate
section to find the solution for your query.If you have a question about the
installation, you can find the solution under installation section. If you still need
assistance, please contact help@internetiff.com
TROUBLESHOOTING
INSTALLATION
GENERAL
interneTIFF
innoVUE
ipMAGNET
TROUBLESHOOTING
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INSTALLATION
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- How do I install the product ?
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- How do I Uninstall the
product?
GENERAL
- What does interneTIFF 2009
Bundle include?
- What is the difference between IE and FireFox
Versions of interneTIFF?
- What browsers are supported with Version
8.0?
- What happened to Netscape Browser with Version 8.0?
- What Image Formats are supported with Version 8.0
?
- What Operating Systems are supported with
Version 8.0
?
- interneTIFF and the PRIVATE PAIR
Features?
- Is the converted PDF
searchable?
- What are the
differences between the FREE, TRIAL and PROFESSIONAL Versions?
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- Can your
products support additional File Formats?
- How Can I
Purchase the product?
- Tech Support
Contact Information
interneTIFF
- SAVE: How do I view the patent pages that I
just saved? Do I need another TIFF Viewer for my local files?
- SAVE: What is the naming convention when saving ALL files
from uspto.gov?
- SAVE: I aborted the Save process. What happens to the saved
TIFF File?
- SAVE: While Saving from the USPTO site, the Status message
jumped from Saving 1 to Saving 4. What happened to pages 2
and 3?
- SAVE: Can I Save the Entire Patent with a Single
Click?
- SAVE: What is Direct-Save?
- SAVE: What
is the VIEW PATENTS Option?
- PRINT: Can I Print the Entire Patent with a
Single Click?
- PRINT: The default Print Size is too small for me.How do I
change the Print Settings.?
- PRINT: What is
PRINT PLUS
SAVE?
- PRINT: What is
PRINT
DIRECT?
- VIEW: What is interneTIFF's Dynamic
Display?
- VIEW: How can I turn on/off Dynamic Display
option?
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VIEW: What are the various
Viewing/Zooming Options?
- VIEW: What about the USPTO's navigation
buttons for pages and sections?
- VIEW: What
is PLAYBACK
Option?
- VIEW: Can I temporarily disable interneTIFF from
opening TIFF files over the internet for IE?
- VIEW: Can I temporarily disable interneTIFF from
opening TIFF files over the internet for Netscape?
- CLIPBOARD: How can I copy the image into my Word
Processor like Microsoft Word?
- FEATURE: What is the EDIT
feature?
- FEATURE: What is ABORT
feature?
- FEATURE: How do I Set/Modify various User
options?
- FEATURE: How do I Customize the
Toolbar?
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FEATURE: What is Context
Menu?
- FEATURE: What is the USPTO
HitCount?
innoVUE
- How
can I view local images that are on my Hard Drive using interneTIFF
?
- How
can I disable innoVUE
from opening my local TIFF Files.How can I change the display
settings?
- Why
am I seeing an icon next to my local TIFF
images?
- Can innoVUE merge individual PDFs to a Single
PDF?
- How can I convert the TIFF image to a PDF
Format?
- How can I playback a multi-image
TIFF?
TROUBLESHOOTING
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I was able to view the patents
using interneTIFF till yesterday. Now QuickTime
is opening the patent
images.
Possible Reasons:
-Recent
Windows Operating System Upgrade: Your system registry might
have been updated. You have to re-install interneTIFF OR
-QuickTime interference:
STEP
1: The first thing to check
is to open innoVUE from your desktop and Select User Preferences
and Fix File associations and check the
Status of the file associations.

Anytime, the TIFF associations are hijacked from
interneTIFF and innoVUE, you can re-associate them back using this screen.
If the status is not OK,
then click on the Change Button.
STEP 2 : QuickTime is interfering and
taking over the TIFF Format. You have to disable QuickTime TIFF Format.
Open QuickTime Player->Edit
Menu->Preferences->QuickTime Preferences.
Select Browser Plug-in from the PullDown Menu and Click
MIME Settings Button, Browse to Images and uncheck TIFF.
FireFox/Opera users: Locate your browser's
plug-in directory((C or D):\Program Files\Mozilla Firefox\plugins ) and
delete npq*.dll
You might have to Re-install
interneTIFF after disabling Quick Time
.
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My local
TIFF's are associated with a different product before but I associated them
with innoVUE.ico What happens if I un-install the product?
The
product saves all the information from your registry when it's installed and
puts back that information when it's un-installed.
For Ex: if your default image
viewer for a particular format is Photoshop, and you have selected innoVUE to
be your new default viewer for that format. During uninstallation, interneTIFF
will set Photoshop back as your default viewer. However if you installed some
other image viewers after you installed interneTIFF, those new image viewers
will take over the File associations and interneTIFF uninstallation program
will still put Photoshop as your default viewer when uninstall interneTIFF
.
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The Status
Message in the TOOLBAR stays at "Requesting...." or "Connecting..." for a long
time?
Every page in the Patent is a LINK by itself. If
the Traffic at the USPTO site is heavy and/or your internet connection is
slow, it will take a while for the requested link to be received. After a
while, if the connection is still busy, you will get a "TIME OUT" Message.
However, if you don't want to wait and kill the link manually, you can
Click the "STOP" button on your ToolBar.
If this happens during SAVEALL/PRINTALL, you have the
option of STOPPING the whole process or CONTINUE with the remainder of the
pages and SAVE/PRINT missing pages later.
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I bookmarked a Patent a while ago. When I try to open it
now, I get a "Time Out" Error.?
USPTO generates the search results dynamically. So your bookmarked
URL may not be valid after a certain period. You have to perform a new Search
for the Patent.
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The browser
BACK Button is not taking me back to the Previous Page. Instead, it opens a
new Patent Page Page with interneTIFF.?
This
will happen if you use the
USPTO navigational buttons instead of interneTIFF's. Everytime you
navigate to a new page using USPTO's buttons, a new page is opened using
interneTIFF. So for example, if you go to Pages 4, 5, 6 using the USPTO
buttons, When you click the Browser BACK button, you will be taken back to
Page 5, 4 and then to the previous page. Use interneTIFF buttons
instead.
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I am getting "16 bit subsystem
C:\Windows\System32\Autoexec.nt The system file is not suitable for running
MS-DOS and Microsoft Windows
applications."
According to Microsoft, the reason that you
are getting this message is because one or more of the following files (
Config.nt, Autoexec.nt or Command.com) are missing or damaged. This is
not an interneTIFF issue. You might be facing the same problem when installing
other products.
To Read and Fix this issue :
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767
Once you follow the steps described, you can install
interneTIFF.
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I am
getting a
"HTTP_STATUS_REQUEST_TIMEOUT"
Error.
These errors are due to the fact that you
are still using our discontinued, obsolete products. These products do not
work with the latest browsers.
You have to Upgrade to the latest
Version.UPGRADE TO V8.0 with
Discount
In order to develop and support interneTIFF integration with
the latest technological innovations with Browser
Technology(IE7,IE8,FireFox3+,Google Chrome, etc) and new OS, we have retired
the following older versions permanently. No Support is available for these
versions.
Version 4.x, Version 5.x,Version 6.x
GENERAL
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What
does interneTIFF 2009 Bundle include?
--Designed for
patent viewing/saving/printing at the United States Patent and Trademark
Office (USPTO), this internet TIFF Viewer is all you need to view TIFF files
directly over the internet .
--Viewer for Locally saved Patent
Images. It also includes a TIFF to PDF Converter and a TIFF
Merger.
--Patent Search and Download
Utility to access world-wide database at the European Patent Office.
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What is the difference between
IE and FireFox Versions of interneTIFF?
IE Version is an
ActiveX Control whereas the FireFox Version is a Plug-in. FireFox Version is
used for Netscape, FireFox and Opera Browsers.
We
try to maintain the same look and feel for both Versions,as much as we
can. Dynamic Display is not available in FireFox Version.
- What browsers
are supported with Version 8.0?
Microsoft
Internet Explorer: 6-7,8
FireFox(3.0+),Opera(9+),Google
Chrome,SeaMonkey.
- What happened to Netscape
Browser with Version 8.0?
As
you may have read, Netscape Browsers are obsolete now and we so we have
discontinued supporting Netscape Browser.
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What Image Formats are
supported with Version 8.0?
interneTIFF reads and writes several TIFF
formats that does not require an LZW
license. TIFF is a tag-based file format designed to promote
universal interchanges of digital image data. Because TIFF files do not have a
single way to store image data, there are many versions of TIFF. interneTIFF
supports the most common TIFF formats.
interneTIFF can
also be used on any website that has TIFF images and supports different
flavors of TIFF, including TIFF CCITT, TIFF CCITT Group 3, TIFF CCITT Group 4,
which are compressed TIFF files that are commonly used for FAX transmission
and document imaging.(LZW not
supported ).
interneTIFF can save the Patent
images as TIFF's and PDF's.
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interneTIFF and the PRIVATE
PAIR Features?
interneTIFF now can read, save, print patent
pages at the Private Pair Website. You can only
print or save one page at a time. You have to use the Private Pair's
navigational buttons to browse between pages. Some of the regular features are
not functional by design at the Private Pair
Site.
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What are the differences between
the FREE, TRIAL and Registered
Versions?
When you install the
Free/Trial Version, for the first 3 days, all the features of the
registered version are available to try out.
You
can only Save or Print upto 7 pages/Patent in the TRIAl Version.
After the 3-day evaluation, the product becomes a FREE
version.
You can only save or Print one page at a
time in the FREE version.
Most of
the features are disabled in the FREE Version.
Please
compare the differences between the
PRO/TRIAL/FREE Versions of interneTIFF 2009 Bundle
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INSTALLATION
How do I find out if I have the ADMIN Rights?
You need to have Administrator Rights to install
interneTIFF.
The easiest way to find out is :
1. Right-click on the Start Menu on your Desktop.
(XP) or
(VISTA)
2. If
you do see
"Open All Users" and "Explore All Users", then you do have the
ADMIN rights.
3. If you don't see Open All
Users" and "Explore All Users", then you
don't have
the ADMIN rights.
How do I find out the Version that I am currently using?
Please
visit www.internetiff.com and click on the UPGRADES Section to
get your currently installed Version Number.
What kinds of licenses are
available?
interneTIFF is a Single Machine AND Single User
License.
Site Licenses are also available and starts
with a minimum of 5 Seat. For more information on Site Licenses, please visit
http://www.internetiff.com
How do I install the
product ?
After you finish downloading, locate
itiff-XF-8/itiff-NF-8(Free) or itiff-XP-8/itiff-NP-8(Registered) on your
machine.
You can then start installing either by:
1. Double clicking OR
2. Go to
Start->Run, use the Browse button to locate itiff-XF-8/itiff-NF-8(Free) or
itiff-XP-8/itiff-NP-8(Registered and click OK.
Opera/FireFox Users:
Installation did not detect any browsers. How do I manually move the plugin to
the appropriate directory?
After you finish
downloading, open Windows Explorer and locate your Browser's plug-in
folder.
Copy npitifffree.dll(FREE) or npitiffpro.dll(REG) from
(Cor D):/Program Files/innomage/interneTIFFN to the Plugins Folder you just
located.
For Ex:
Copy (C or
D):/Program Files/innomage/interneTIFFN/npitiffpro.dll to (C or D):\Program
Files\Mozilla Firefox\plugins OR
Copy (C or
D):/Program Files/innomage/interneTIFFN/npitiffpro.dll to (C or D)::\Program
Files\Opera\program\plugins
I am getting a "Unable to
Write to the Registry" Error when I try to print?
interneTIFF reads and writes values from
the system registry to get the user settings.
You have to log on as Administrator to
completely install the products if you are using Win2000/NT/XP.
Click here(TODO) to check if you have ADMIN Rights.
How do I know
if the product is installed correctly?
You can
verify if the product is installed correctly by opening a patent from the
USPTO.
You should be able to view the Patent in your
browser using the installed product .
When interneTIFF is installed and activated by clicking
the "IMAGE" button at the USPTO, you should see the interneTIFF Toolbar as
shown below.

Installed interneTIFF in IE. But I still can't see the
Image.? All I see is a
.

Depending on your security settings, you might have to
activate the interneTIFF Control.
Click to
Activate. This is a one time activation.
I get "the
ordinal 6451 could not be located in the dynamic link library MFC42.DLL"
error?I cannot install interneTIFF
The most common reason for this is error is that your
machine has an older version of a required mfc42.dll. Some of the product you
installed might have installed an older version of that dll. You can get the
latest required dlls from this Microsoft
Site
ERROR
registering interneTIFF?
All our products are designed using
Microsoft Visual Studio. In order for these programs to be successfully
installed you need to have certain dll's.There is a pretty good chance that
these files already exists on your system. If not please download them
at RUNTIME
DLLS. Unzip the file
into your windows/system directory and re-install the product.
During unzip, if it prompts with a message "file in use", skip to the next
dll.
How do I
Uninstall the product?
1. Close all Browsers
2. Open the Control Panel from the Start menu. From the
Control Panel, select Add-Remove Programs
3. Locate
interneTIFF.
4. Uninstall will remove the product and
the directories that were created during installation from your
machine.
interneTIFF
- How do I view the patent pages that I just saved? Do
I need another TIFF Viewer for my local files?
innoVUE is a stand-alone Desktop
application with complete set of imaging tools to view/save/print your
locally saved patents or images. innoVUE is installed automatically during the
installation of interneTIFF-PRO. A shortcut of innoVUE is placed on the desktop for easy access
.
- What is the naming convention when saving ALL files from
uspto.gov?
The default option is "Save ALL, Save all
pages in a Single File". The Single File is saved in patentnumber.tif format.
If
you choose "Save each page as Individual File" option, then pages are
saved as patentnumber-pagenumber.tif format.
If you choose "Save by Sections" option, then pages
are saved as patentnumber-sectionname.tif
format(eg: 6457832-clm, 6457832.spe etc).
- I aborted the Save process. What happens to the saved
TIFF File?
Only
the pages saved prior to aborting will be included in
the file.
- While Saving from the USPTO
site, the Status message jumped from Saving 1 to Saving 4. What happened
to pages 2 and 3?
If your network
connection is fast, then there is very little time incurred between saving the
images and therefore the status messages are updated rapidly and are not
visible. The images, however will be saved correctly.
- Can I Save the
Entire Patent with a Single Click?
SAVE AND SAVEALL
(PRO ONLY) :
RANGE:
You can save the entire document, single page, or a range
of pages or by sections.
The default option is "Save
ALL, Save all pages in a Single File". The Single File is saved in
patentnumber.tif format.
You
can start Saving from any page in the Patent. Once
the Saving Operation completes, the starting page is displayed
back.
HINT:
When you select Save Sections, individual
Section's page ranges are calculated and displayed. This is a very useful
feature if the patent has unusually large number of pages. There is a
possibility that the connection might be lost during the save process.You can
conveniently save each section separately.
STYLE:
If you choose "Save
each page as Individual File" option, then all the images in the patent
are saved as individual files.
If you choose "Merge
all patent pages to a Single File" option, then all the images in the
patent are merged and saved as a Single Multi-Image File.
Default: Merge all patent pages to a Single File
FORMAT:
You can choose to
save the Patents in TIFF, PDF or both Formats.
To
Modify, Click on Modify Format Button, Select the Format and Click Save
Settings.

FOLDER:
You can modify the Save Folder by Clicking on Modify
Save Folder, which will bring the following Screen.

You can either browse to your new Save Folder or Create a
New Folder by typing it.
The Default Save Folder is
C:\InterneTIFF and "Save Patents in a Separate Folder".
Using this option, a new folder is created under the Main
Save Folder for each patent.
If you do not want to
save Patents in a Separate directory, Uncheck this
Option.
- What is
Direct-Save?
DIRECT SAVE OPTIONS :
Using Direct Save, the Save process is faster and
has no extra Dialog Boxes
Set the STYLE, FORMAT and FOLDER and VIEW PATENTS of your
Choice(or just choose the defaults).
Check the
"SAVE DIRECT" Option for Direct Save and Click Save Settings
Save Range and Save Sections are
not available for Direct Save.
Save commences as
soon as the Save Button is Selected from the
Toolbar.
- AUTO OPEN: What is the VIEW PATENTS Option?
You have the option to let interneTIFF
automatically open the Patent that is just saved.
Check "Open Patent after Saving" and select the format to
open the Patent.
If TIFF is selected, the Patent
is opened using innoVUE
If PDF is selected, the
Patent is opened using a PDF reader, like Adobe.
- Can I Print the Entire Patent with a Single
Click?
PRINT AND
PRINT ALL(PRO ONLY)
:
You have 4 options to Print the Patent:
1. ALL: Prints all the pages in the Patent
2. Range: You can choose only a range of Pages in a
Patent to Print.
3. Current Page: Prints only the
current Page that is displayed.
4. Print Patent
Section: You can just print the Section required. When you select this option,
you can choose from one of the 4 Sections. If any of the sections is not
present, it will be disabled.
When the last valid page is
printed, the print process automatically exits.
While printing, the following Dialog Box appears. It will
indicate the progress of the current page printing and also the name of the
printer.
Please do not use the Browser back button during
printing.

The user has the option of Canceling
the Print Job by clicking the Cancel Button in the Printing Dialog Box.
You can start Printing starting from any page
in the Patent. Once the Print Operation completes, the starting page
is displayed back.
HINT:
Each page has to be accessed twice, once each
for printing and saving from the USPTO Website. Instead, you can save once,
open the saved patent using innoVUE
and print from your local machine.
This
feature is helpful if:
1.For users with slower
connections, printing from the locally saved TIFF file is very convenient and
faster.
2. If the document has large number of pages,
you can save locally and print at a later stage.
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The default Print Size is
too small for me.How do I change the Print
Settings.?
Please click the User Preferences Menu
from the interneTIFF Toolbar
Select Print Options menu option. There are a number of
options that you can set to match your printing preferences.
Select the Save Options button to start using your new
settings.
PRINT and PREVIEW OPTIONS

The product includes an advanced Print function with a
variety of user options.
Print Style:This allows the user to choose a print
style from 4 different options
1. Fit To Page: This
is the default option. Based on the image and Paper dimensions, the image will
be scaled according to the paper dimensions to fit in the space between the
current margins.
2. Specify Size: The user can
specify the Width and Height of the printed image and the plug-in will scale
the image accordingly. If the image dimensions exceed the available paper
dimensions the image is automatically reduced to fit the page.
3. Printer DPI: The image will be printed according to
the printer resolution. The printed output will not be the same as the screen
output. The image will be resized according to the printer DPI. For Example, a
640 X 480 image will be printed at half the size if the printer DPI is
increased from 180 DPI to 360 DPI.
4. Image DPI: The
image will be printed according to the image dimensions, irrespective of the
Printer DPI. If the image size exceeds the paper dimensions, the image will be
scaled to fit on the page.
Margins: This will allow the user to select the left,
right, top and bottom margins of the paper. The default margin values are set
at 1" for all four sides.
The Minimum button will
automatically calculate the minimum margins for the selected paper style. This
option will give the maximum available printed area on the paper.
Alignment: This will allow
the user to control the position of the image on the paper. The default
alignments are Horizontal and Vertical Center. Available options include
Top-Left, Top-Center, Top-Right, Center-Left , Center-Center, Center-Right,
Bottom-Left, Bottom-Center and Bottom-Right.
Header and Footer: This option will allow the user to
print the Header and Footer on the printed output. The information includes
the File, Image and Print Style information for the Header and Date, Page
Numbers for the Footer.
Preview Area: The Paper and Print Style selected is
displayed in this area. The minimum margins are displayed in gray and the
available paper in white. The image will be dynamically repainted according to
the selected options.
Print
Setup: This button will bring the Printer Settings Dialog Box. The Paper
Style and the Orientation can be selected here and the Preview Area is redrawn
accordingly.
Default:
This option will reset all the values to its original installed state.
Save Settings: The Options
Selected will be saved and maintained throughout, until the user changes any
of the options at a later time.
NEW IN 8.0
PRINT PLUS
SAVE:
Select this option to PRINT and SAVE the Patent at the
same time with a Single Click.
If you want to view the
entire saved patent after Saving and Printing, Check "Open Patent with
innoVUE".
PRINT DIRECT:
Select this
option if you want to Print Direct from the Toolbar without additional dialog
Boxes.
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What is PRINT PLUS SAVE?
We have introduced the new PRINT PLUS
SAVE Option in Version 8.0.
Using this Option, every
time you Print a Patent, it is also saved simultaneously.
So, instead of selecting Print Option once to print
and then the Save Option to Save, we have combined these two operations into a
Single Click PRINT PLUS SAVE.
If you also choose "Open Patent with innoVUE after
Printing and Saving", interneTIFF now simplifies the whole entire
Print/Save/View process with just a Single click.
The
Patent will be Printed, while Saving at the same time and then the entire
Patent is opened using innoVUE.
You can set this
option from USER PREFERENCES->PRINT Options
.
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What is PRINT
DIRECT?
The
Standard procedure to Print is to Click the Print Button from interneTIFF
Toolbar, which will bring up Print Dialog Box. You then select the appropriate
settings and then Click the PRINT Button.
Using the
new PRINT DIRECT Option, printing commences as soon as the Print Button is
Clicked from the interneTIFF Toolbar.
PRINT DIRECT
Option Prints ALL Pages in the Patent(PRO) or the Current Page(FREE).
Print by Range or Print by Sections is not available
using PRINT DIRECT.
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What is interneTIFF's Dynamic
Display?
For Internet
Explorer Users ONLY. Click here for Mozilla FireFox and OPERA
USERS.
Dynamic Display-IE
Browsers :
By default, USPTO
displays the patent image at a reduced resolution. Even if you have your
desktop screen size width at 2048, the image will still be displayed at a
width of 570.
interneTIFF dynamically adjusts this
display based on your desktop size . If your desktop size is larger, then the
image is displayedaccordingly, maintaining the Aspect Ratio.
Compare FIG-1 and FIG-2
FIG 1: This is how interneTIFF displays a Patent Page,
without the dynamic display feature. interneTIFF displays using the
standard USPTO settings.
FIG 2: This is how interneTIFF displays a Patent Page,
with the dynamic display feature. interneTIFF adjusts the display using
the dynamic display option.
Dynamic Display
:
Mozilla FireFox
and OPERA USERS.
Starting with Mozilla FireFox Version 1.5 and
later, inteneTIFF modified the Dynamic Display because of backward
compatibility issues with FireFox.
Instead, we have
implemented another feature to simulate the behavior in Version 7.
Once the Patent is opened, click on
. Based on your desktop size and settings,
the image is magnified and displayed to fit the whole screen.
You can also use View after Download feature.
- How can I turn on/off Dynamic Display
option?
Please click the User Preferences Menu
from the interneTIFF Toolbar
Select Display Options
and Choose
USPTO(--USPTO Setting)
Click Save Settings.
DISPLAY
OPTIONS:

Display
Size:
By default, the image is displayed
using interneTIFF Dynamic Setting. The user can change this option so that the
image can be displayed at the screen resolution by scaling the image to any of
the following resolutions.
The image is displayed
based on one of the following five user selected options.
1.Window Fit, Keep Aspect Ratio: Fits the entire image in
the window while maintaining the aspect ratio.
2.Window Fit, Stretch: The image is stretched to fit in
the entire window.
3.Fit To Height: The height of the
image is adjusted to fit in the window.
4. Fit to
Width: The width of the image is adjusted to fit in the window.
5. USPTO: This is the USPTO default setting to view
images at the USPTO.
PS: Dynamic Display is NOT
available for FireFox and Opera Browsers. Click
here for Mozilla FireFox and
OPERA USERS.
Playback Speed:
Select the Speed of the the Playback. Options
available are Slow, Medium, Fast.
Default: Medium.
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What are the various Viewing/Zooming
Options?
IMAGE VIEW(PRO ONLY)

These display features do not modify the image size, but
only your view of the image. These features are helpful when the image
dimensions are larger than your screen display size.
PAN IMAGE :
If the image size is
larger than the display size, you can select this option to pan the image.
Using this option, you can scroll the image in both vertical and horizontal
directions.
ZOOM RECTANGLE
:
Selecting this button
will let you zoom in on the rectangular selection of the image. Hold down the
left mouse button and drag it on the region where you want to zoom in. Once
the selection is made, release the mouse button. The selected area will be
zoomed. You can zoom in further on this new displayed region. You click on the
Original button to get back to the initial display view of the image.
ZOOM IN/OUT :
Zoom in/out the image.You
click on the Original button to get back to the initial display view of the
image.
- How do I navigate or jump to a certain
Page?
PAGE
NAVIGATION :

Using these
buttons, you can navigate between the pages in the Patent.
Options include FIRST PAGE, PREVIOUS PAGE,GO TO ANYPAGE,
NEXT PAGE and LAST PAGE
There is no need to use the
USPTO navigational buttons. Instead, use interneTIFF's buttons to go to
any page or Section.
GO TO PAGE: (PRO ONLY)

Use the center button to jump to a
particular page or a section within the patent.
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What is PLAYBACK
Option?
PLAYBACK is a new Option in Version
8.0, where the entire Patent is played back as a user controlled slideshow.
You can STOP the Playback at any time.
The speed of the playback can be adjusted from USER
PREFERENCES->DISPLAY Options.
This feature is
useful to browse the Patents before you decide to Print or Save them.
-
Can I temporarily disable interneTIFF from opening
TIFF files over the internet for IE?
No. You have to uninstall interneTIFF
to completely remove it.
-
Can
I temporarily disable interneTIFF from opening TIFF files over the
internet for Netscape?
For FireFox, you can move npitiffpro.dll.dll
(npitifffree.dll for free version) from the Plugins Directory to a different
directory.
-
How can I
copy the image into my Word Processor like Microsoft Word?
CLIPBOARD COPY
(PRO ONLY)

Conveniently copy and paste the entire page or a portion
of the page into your favorite Word Processor.
The
product lets you select a part of the image in one of the pre-defined shapes.
Once selected, you can apply any of the image processing features to your
selection. You can select only one region (shape) at a time and apply
processing. But you can select a different region (shape) after processing the
first one.
COPY/PASTE FLOATER :
You can copy either the
entire image or a selected region to the clipboard.
1. Select a shape of interest and drag it on the region
you want to copy.
2. Select Copy Region option.
3. You can then paste it by selecting the Paste Region
option - on to a different browsed image or - in a different application(For
Ex: MS Word).
-
What is the EDIT
feature? 
At any stage, if you wish to get back to the original
state of the image, Click this button. All the processing actions will be lost
and you will have the original image.
-
What is ABORT feature? 
This
option will allow the user to abort a lengthy download process. This feature
is especially handy if the internet traffic is heavy and it is taking a long
time to download the pages in the patent. Select this to stop the SAVE
ALL process if you decide to cancel the operation.
-
How do I Set/Modify various
User options?

This is where the User Sets personal preferences for
Printing, Saving and Display Options. The user can reset the options back to
it's default values by clicking the default button.
-
How do I Customize the
Toolbar?
CUSTOMIZE TOOLBAR
:
Set/Unset the toolbar buttons dynamically that you wish
to keep.(IE Version Only)
-
What is Context Menu?
CONTEXT MENU:

You can
access all the features of the interneTIFF by right clicking the mouse on the
Patent Page.
-
What is the USPTO
HitCount.?
According to USPTO,
Individuals, companies, IP addresses, or blocks of IP addresses who, in
effect, deny service to the general public by generating unusually high
numbers (1000 or more) of daily database accesses (searches, pages, or hits),
whether generated manually or in an automated fashion, may be denied access to
these servers without notice.
The USPTO HitCount gives you the
number of times you have accessed USPTO using interneTIFF.
DO NOT rely in this number as USPTO might change the
definition of a hit when you access it's site.
THIS IS
TO BE USED ONLY AS A ROUGH ESTIMATE. The User is ultimately responsible for
USPTO usage limits.
RESET the count on a daily basis to have an
estimate of the Hits per Day.
When the HitCount
reaches 1000, it will be reset back to 1 automatically.
innoVUE
(PRO ONLY)
innoVUE is a
stand-alone Desktop TIFF Viewer and a TIFF 2 PDF Converter, with complete set of
imaging tools to view/save/print your locally saved patents or
images.
innoVUE is installed automatically during the
installation of interneTIFF-PRO. A shortcut ofinnoVUE is placed on the desktop for easy
access.
The Toolbar has a
similar look and feel as the interneTIFF.
All the
imaging features described above for interneTIFF exists in this product.
- How can I view local images
that are on my Hard Drive using interneTIFF
?
innoVUE is a stand alone Desktop
application with complete set of imaging tools to view/save/print your
locally saved patents or images. innoVUE is installed automatically during
the installation of interneTIFF-PRO. A shortcut of innoVUE is
placed on the desktop for easy access.
You can
open your locally saved patents or images by:
1. Open
innoVUE
from your Desktop and use File->Open
2. Double-click
the patent/image file from your Windows Explorer.
3. Right-mouse click on the patent/image from your
Windows Explorer and Select"Open with innoVUE"
- How can I disable
innoVUE from opening my local TIFF
Files. How can I change the
display settings?
STEP1 : Open innoVUE, which is placed on your Desktop.
STEP2 : select
Preferences button and choose DISPLAY
OPTIONS.

LOCAL
FILE ASSOCIATIONS:By default your
local TIFF format is associated with innoVUE. To associate your local TIFFs
with a different application, Uncheck the TIFF Option. innoVUE will
no longer be associated with your local TIFF's. Check the TIFF Option to
associate again.
STEP3 :
UnCheck the Local file associations option.
innoVUE will no longer be associated with your
local TIFF's. Check the TIFF Option to associate again.
Display Size: There are various
Options available. Default is USPTO
Slide Speed: This
is used for a Multi-Image TIFF Playback.
- Why am I seeing an icon next to my local TIFF
images?
By default, the installation will associate your local
TIFF's with the desktop viewer innoVUE and
appears
next to it in your Windows Explorer
These icons will
appear after the reboot.
- Can innoVUE merge individual PDFs to a Single
PDF?
NO. But innoVUE can merge individual TIFF's
into a Single PDF and can also merge individual TIFF's into a Single TIFF
Image File.
- How can I convert the TIFF image to a PDF
Format?
TIFF to PDF 
Open innoVue from your Desktop and select the Converter
button.
The following Screen will appear. Follow the
Steps as outlined in the Procedures.

- How can I playback a multi-image
TIFF?
PAGE NAVIGATION :

Using
these buttons, you can navigate between the pages in the multi-page
Image.
Options include FIRST PAGE, PREVIOUS
PAGE,GO TO ANYPAGE, NEXT PAGE and LAST PAGE, SLIDE PLAY and SLIDE
STOP.
You can control the speed of the Playback
from the Display Options.
ipMAGNET
***European Patent Office has a
Strict Usage Policy. Please be considerate with the amount of data you
download.
A tighter control on how many searches / result list
navigations a User can do per minute has been set. At the moment the limits
are.
- a normal User with a session may perform 10
requests per
minute.
IF YOU EXCEED THIS, YOU
MIGHT BE BANNED. PROCEED WITH CAUTION.
***
is a one-stop,
multi-purpose world-wide Patent Search
and Download utility. With an intuitive
and practical user interface, ipMAGNET provides a fast,flexible,time-saving
and cost-effective way to search and download patents.
Limited FULL Version is included with
interneTIFF 2009 Bundle.
This Limited Version will
only Search and Download Patents from the Worldwide Database at the European
Patent Office.
ipMAGNET
2009(FULL VERSION) can Search and Doenload Patents from European(Wordwide, EP,
WIPO), Canadian and German Patent Offices.
Please visit ipmagnet FAQ Here. You will be visiting mayamiya.com.
To get back to this FAQ,
Please Click on FAQS on the left hand side Menu.