FREQUENTLY ASKED QUESTIONS
&
DOCUMENTATION

Here, you will find everything about interneTIFF and innoVUE. This document is divided into different sections and each section is presented in Q&A form. Please click on the appropriate section to find the solution for your query.If you have a question about the installation, you can find the solution under installation section.

GENERAL
INSTALLATION
Feautures-interneTIFF
Features-innoVUE
TROUBLESHOOTING


VISTA and interneTIFF
There are a couple of Options to make interneTIFF compatable with VISTA Operating System.

OPTION 1: Run as Administrator:
Right Click on the Internet Explorer icon on your Desktop  and Select Run as administrator.



OPTION 2: SET USPTO as a Trusted Site (Recommended, one time setup)

STEP 1: Select Tools->Internet Options.

STEP 2: Select Security Tab and Trusted sites and click on Sites

STEP 3: Add the following sites
http://aiw1.uspto.gov
http://aiw2.uspto.gov
http://appft1.uspto.gov
http://patft.uspto.gov
http://patimg1.uspto.gov
http://patimg2.uspto.gov
http://www.uspto.gov

Uncheck "Require server verification(https) for all sites inthis zone" Option.

The Next time you open the USPTO Website, you will get the following  message, which is OK.
 

The Status message will show something like this: Since USPTO is a Trusted Site now, the Protected Mode is Off, which is OK


If you have not followed any of the above Options, then when you try to Save a Patent, you will get these warning messages and the images are saved in the default VISTA folders.
You will start getting these Warning messages every time you try to save a Patent. The Patent is Saved in a Virtualized Temporary Internet Folder.

 

Installed interneTIFF in IE. But I still can't see the Image.?
Depending on your security settings, you might have to activate the interneTIFF Control.
Click to Activate. This is a one time activation.

 

GENERAL

  1. What is the difference between IE and NS Versions of interneTIFF?
    IE Version is an ActiveX Control whereas the  Netscape Version is a Plug-in.Netscape Version is used for Netscape, FireFox and Opera Browsers. 
    We try to maintain the same look and feel for both Versions,as much as we can.

  2. What is the difference between interneTIFF and innoVUE?
          --Designed specifically for patent viewing/saving/printing at the United States Patent and Trademark Office (USPTO) Web Site, this internet TIFF Viewer is all you need to view TIFF files directly over the internet .
    USPTO Patent Viewing: Supports patent viewing, printing and saving at the USPTO Website.
    One-Click Operation: Save or Print ALL pages of the patent in a single operation. 
    Multi-Page Save: User options to Save ALL the pages into either a Single File or as individual files with a selected range of pages. 
    Multi-Page Print: User options to Print ALL, Single or a Range of Pages in a Patent.
    Save as PDF:  Patent Pages can be saved in PDF Format, besides TIFF.
    Single PDFs : Entire Patent is Saved as a Single PDF.
    Direct Save Operation :  Save Patents with one click,without having to choose the Save Directory for every Patent.
    Page Navigation: Convenient page navigation to jump to any page within the document. 
    ClipBoard Copy: Conveniently copy and paste the entire page or a portion of the page into your favorite Word Processor. 
    Print Preview: User controlled options, including Print and Paper Styles,Margins,Alignments and Header/Footer Information.
    Zooming Tools : Variety of Display, Zoom, Panning and Magnifying Tools .
    Image Processing:  Over 50 imaging features to modify your image. 

     --Viewer for Locally saved TIFF Images and TIFF to PDF Converter.
    Both these are bundled together when you download or purchase interneTIFF.

  3. What browsers are supported with Version 7.0?
     Microsoft Internet Explorer: 6-7
    Netscape(8.1),FireFox(2.0),Opera(9)

  4. What Image Formats are supported with Version 7.0 ?
    interneTIFF reads and writes several TIFF formats that does not require an LZW license. TIFF is a tag-based file format designed to promote universal interchanges of digital image data. Because TIFF files do not have a single way to store image data, there are many versions of TIFF. interneTIFF supports the most common TIFF formats. 
    interneTIFF can also be used on any website that has TIFF images and supports different flavors of TIFF, including TIFF CCITT, TIFF CCITT Group 3, TIFF CCITT Group 4, which are compressed TIFF files that are commonly used for FAX transmission and document imaging.(LZW not supported ).
    interneTIFF can save the opened images as TIFF's and PDF's.

  5. What Operating Systems are supported with Version 7.0 ?
    Win95/98/ME/2000/XP/NT/VISTA.

  6. What are the differences between the FREE, TRIAL and Registered Versions?
    When you install the Free/Trial Version, for the first 3 days, all the features of the registered version are available to try out.
    After the 3-day evaluation, the product becomes a FREE version.
    You can only save or Print one page at a time in the free version.
    Most of the features are disabled in the FREE Version.
    Please     compare the differences between the PRO/FREE Versions of interneTIFF.

  7. Can your products support additional File Formats?
    Yes. We can support almost all of the existing raster image file formats. Please contact info@internetiff.com for specific formats.

  8. How Can I Purchase the product?
    Please visit the Web-site at     www.internetiff.com for purchasing the product.

  9. Tech Support Contact Information
    If you cannot find the solution you are looking from these FAQ’s, please E-mail to     support@internetiff.com.
    One of our technical support engineers will get back to you within 24 hours.

    INSTALLATION

  1. How do I find out if I have the ADMIN Rights?
    The easiest way to find out is to right-click on the Start Menu on your Desktop. If you see "Open All Users" and "Explore All Users", then you have the ADMIN rights.
  2. How do I find out the Version that I am currently using?
    Please visit www.internetiff.com and click on the UPGRADES Section to locate your currently installed Version.
  3. What kinds of licenses are available?
    interneTIFF is a Single Machine AND Single User License.
    Site Licenses are also available and starts with a minimum of 5 Seat. For more information on Site Licenses, please visit     http://www.internetiff.com

  4. How do I install the product ?
    After you finish downloading, locate interneTIFF-IE-FREE/interneTIFF-NS-FREE(Free) or interneTIFF-IE-PRO/interneTIFF-NS-PRO(Registered) on your machine.
    You can then start installing either by:
    1. Double clicking OR
    2. Go to Start->Run, use the Browse button to locate interneTIFF-IE-FREE/interneTIFF-NS-FREE(Free) or interneTIFF-IE-PRO/interneTIFF-NS-PRO(Registered) and click OK.
  5. Netscape/Opera/FireFox Users: Installation did not detect any browsers. How do I manually move the plugin to the appropriate directory?
    After you finish downloading, open Windows Explorer and locate your Browser's plug-in folder.
    Copy npitifffree.dll(FREE) or npitiffpro.dll(REG) from (Cor D):/Program Files/innomage/interneTIFFN to the Plugins Folder you just located.
    For Ex:
    Copy (C or D):/Program Files/innomage/interneTIFFN/npitiffpro.dll to (C or D)::\Program Files\Netscape\Netscape Browser\plugins OR
    Copy (C or D):/Program Files/innomage/interneTIFFN/npitiffpro.dll to (C or D):\Program Files\Mozilla Firefox\plugins OR
    Copy (C or D):/Program Files/innomage/interneTIFFN/npitiffpro.dll to (C or D)::\Program Files\Opera\program\plugins
  6. I am getting a "Unable to Write to the Registry" Error when I try to print?
    interneTIFF reads and writes values from  the system registry to get the user settings.
    You have to log on as Administrator  to completely install the products if you are using Win2000/NT/XP.
  7. How do I know if the product is installed correctly?
    You can verify if the product is installed correctly by selecting Start->Programs->innomage->interneTIFF->Sample Images. Click on the sample link and you should be able to view the sample images in your browser using the installed product .
    When interneTIFF is installed and activated by clicking the "IMAGE" button at the USPTO, you should see the interneTIFF Toolbar as shown below.

  8. I get "the ordinal 6451 could not be located in the dynamic link library MFC42.DLL" error?I cannot install interneTIFF
    The most common reason for this is error is that your machine has an older version of a required mfc42.dll. Some of the product you installed might have installed an older version of that dll. You can get the latest required dlls from this     Microsoft Site

  9. ERROR  registering interneTIFF?
    All our products are designed using Microsoft Visual Studio. In order for these programs to be successfully installed you need to have certain dll's.There is a pretty good chance that these files already exists on your system. If not please download them at     RUNTIME DLLS. Unzip the file into your  windows/system  directory and re-install the product. During unzip, if it prompts with a message "file in use", skip to the next dll.
  10. How do I Uninstall the product?
    1. Close all Browsers
    2. Open the Control Panel from the Start menu. From the Control Panel, select Add-Remove Programs
    3. Locate interneTIFF.
    4. Uninstall will remove the product and the directories that were created during installation from your machine.

FEATURE HELP

interneTIFF

  1. What is interneTIFF's Dynamic Display?
    For Internet Explorer and Netscape Browser Users ONLY. Click here for Mozilla FireFox and OPERA USERS.
    Dynamic Display-IE and Netscape Browsers  :  By default, USPTO displays the patent image at a reduced resolution. Even if you have your desktop screen size width at 2048, the image will still be displayed at a width of 570.
    interneTIFF dynamically adjusts this display based on your desktop size . If your desktop size is larger, then the image is displayed accordingly    .
    Compare FIG-1 and FIG-2

     FIG 1: This is how interneTIFF displays a Patent Page, without the dynamic display feature. interneTIFF displays using the standard USPTO settings.
     

    FIG 2: This is how interneTIFF displays a Patent Page, with the dynamic display feature. interneTIFF adjusts the display using the dynamic display option.

    Dynamic Display : Mozilla FireFox and OPERA USERS.
    Starting with Mozilla FireFox Version 1.5 and later, inteneTIFF modified the Dynamic Display because of backward compatibility issues with FireFox.
    Instead, we have implemented another feature to simulate the behavior in Version 7.
    Once the Patent is opened, click on . Based on your desktop size and settings, the image is magnified and displayed to fit the whole screen.
  2. How can I turn on/off Dynamic Display option?
    Please click the User Preferences Menu  from the interneTIFF Toolbar
    Select     Display Options and Choose USPTO(--USPTO Setting)
    Click Save Settings.
    DISPLAY OPTIONS: 

    Display Size:
    By default, the image is displayed at it's original size. The user can change this option so that the image can be displayed at the screen resolution by scaling the image to any of the following resolutions. The Defaults Button will reset the state to Actual Size. The image is displayed based on one of the following five user selected options.
    1.Window Fit, Keep Aspect Ratio: Fits the entire image in the window while maintaining the aspect ratio.
    2.Window Fit, Stretch: The image is stretched to fit in the entire window.
    3.Fit To Height: The height of the image is adjusted to fit in the window.
    4. Fit to Width: The width of the image is adjusted to fit in the window.
    5. USPTO: This is the recommended option to view images at the USPTO. 
    PS: Dynamic Display is NOT available for FireFox and Opera Browsers. Click here for Mozilla FireFox and OPERA USERS.


  3. interneTIFF and the PRIVATE PAIR Features?
    interneTIFF now can read, save, print patent pages at the Private Pair Website. You can only print or save one page at a time. You have to use the Private Pair's navigational buttons to browse between pages. Some of the regular features are not functional by design at the Private Pair Site.
  4. How do I view the patent pages that I just saved? Do I need another TIFF Viewer for my local files?
    innoVUE is a stand-alone Desktop application with complete set of imaging tools to view/save/print your locally saved patents or images. innoVUE is installed automatically during the installation of interneTIFF-PRO. A shortcut of innoVUE is placed on the desktop for easy access     .
  5. What is the naming convention when saving ALL files from uspto.gov?
    The default option is "Save ALL, Save all pages in a Single File". The Single File is saved in patentnumber.tif format.
    If you choose "Save each page as Individual File" option, then pages are saved as patentnumber-pagenumber.tif format.
    If you choose "Save by Sections" option, then pages are saved as patentnumber-sectionname.tif format(eg: 6457832-clm, 6457832.spe etc).
  6. I aborted the Save process. What happens to the saved TIFF File?
    Only the pages saved prior to aborting will be included in the file.
  7. What about the USPTO's navigation buttons for pages and sections??
    There is no need to use the USPTO navigational buttons. Instead, use interneTIFF's buttons to go to any page or Section.
  8. While Saving from the USPTO site, the Status message jumped from Saving 1 to Saving 4. What happened to pages 2 and 3?
    If  your network connection is fast, then there is very little time incurred between saving the images and therefore the status messages are updated rapidly and are not visible. The images, however will be saved correctly.
  9. Can I temporarily disable interneTIFF from opening TIFF files over the internet for IE?
    No. You have to uninstall interneTIFF to completely remove it.
  10. Can I temporarily disable interneTIFF from opening TIFF files over the internet for Netscape?
    For Netscape, you can move npitiffpro.dll.dll (npitifffree.dll for free version) from the Plugins Directory to a different directory.
  11. How can I copy the image into my Word Processor like Microsoft Word?
    CLIPBOARD COPY (PRO ONLY)   


    Conveniently copy and paste the entire page or a portion of the page into your favorite Word Processor.
    The product lets you select a part of the image in one of the pre-defined shapes. Once selected, you can apply any of the image processing features to your selection. You can select only one region (shape) at a time and apply processing. But you can select a different region (shape) after processing the first one.

    COPY/PASTE FLOATER :
    You can copy either the entire image or a selected region to the clipboard.
    1. Select a shape of interest and drag it on the region you want to copy.
    2. Select Copy Region option.
    3. You can then paste it by selecting the Paste Region option - on to a different browsed image or - in a different application(For Ex: MS Word). 


  12. Can I Save the Entire Patent with a Single Click?
    SAVE AND SAVEALL (PRO ONLY) :


    RANGE:
    You can save the entire document, single page, or a range of pages or by sections.
    The default option is "Save ALL, Save all pages in a Single File". The Single File is saved in patentnumber.tif format.
    You can start Saving from any page in the Patent. Once the Saving Operation completes, the starting page is displayed back.

    HINT:
    When you select Save Sections, individual Section's page ranges are calculated and displayed. This is a very useful feature if the patent has unusually large number of pages. There is a possibility that the connection might be lost during the save process.You can conveniently save each section separately.


    STYLE:
    If you choose "Save each page as Individual File" option, then all the images in the patent are saved as individual files.
    If you choose "Merge all patent pages to a Single File" option, then all the images in the patent are merged and saved as a Single Multi-Image File.
    Default: Merge all patent pages to a Single File

    FORMAT:
    You can choose to save the Patents in TIFF, PDF or both Formats.
    To Modify, Click on Modify Format Button, Select the Format and Click Save Settings.

    FOLDER:
    You can modify the Save Folder by Clicking on Modify Save Folder, which will bring the following Screen.

    You can either browse to your new Save Folder or Create a New Folder by typing it.
    The Default Save Folder is C:\InterneTIFF and "Save Patents in a Separate Folder".
    Using this option, a new folder is created under the Main Save Folder for each patent.
    If you do not want to save Patents in a Separate directory, Uncheck this Option.
  13. What is Direct-Save?
    DIRECT SAVE OPTIONS :
    Using Direct Save, the Save process is faster and has no extra Dialog Boxes

    Select the STYLE, FORMAT and FOLDER of your Choice(or just choose the defaults).
    Check the "SAVE DIRECT" Option for Direct Save and Click Save Settings
    Save Range and Save Sections are not available for Direct Save.

  14. Can I Print the Entire Patent with a Single Click?
    PRINT AND PRINT ALL(PRO ONLY): 


    You have 4 options to Print the Patent:
    1. ALL: Prints all the pages in the Patent
    2. Range: You can choose only a range of Pages in a Patent to Print.
    3. Current Page: Prints only the current Page that is displayed.
    4. Print Patent Section: You can just print the Section required. When you select this option, you can choose from one of the 4 Sections. If any of the sections is not present, it will be disabled.


    When the last valid page is printed, the print process automatically exits. 
    While printing, the following Dialog Box appears. It will indicate the progress of the current page printing and also the name of the printer.
    Please do not use the Browser back button during printing.

    The user has the option of Canceling the Print Job by clicking the Cancel Button in the Printing Dialog Box.
    You can start Printing starting from any page in the Patent. Once the Print Operation completes, the starting page is displayed back.

    HINT:
    Each page has to be accessed twice, once each for printing and saving from the USPTO Website. Instead, you can save once, open the saved patent using innoVUE and print from your local machine.
    This feature is helpful if: 
    1.    For users with slower connections, printing from the locally saved TIFF file is very convenient and faster.
    2. If the document has large number of pages, you can save locally and print at a later stage.

  15. How do I navigate or jump to a certain Page?
    PAGE NAVIGATION :

    Using these buttons, you can navigate between the pages in the multi-page Image. 
    Options include FIRST PAGE, PREVIOUS PAGE,GO TO ANYPAGE, NEXT PAGE and LAST PAGE

    GO TO PAGE: (PRO ONLY)

    Use the center button to jump to a particular page or a section within the patent. 

  16. The default Print Size is too small for me.How do I change the Print Settings.?
    Please click the User Preferences Menu  from the interneTIFF Toolbar
    Select Print Options menu option. There are a number of options that you can set to match your printing preferences.
    Select the Save Options button to start using your new settings    .

    PRINT and PREVIEW OPTIONS

    The product includes an advanced Print function with a variety of user options.

    Print Style:This allows the user to choose a print style from 4 different options
    1. Fit To Page: This is the default option. Based on the image and Paper dimensions, the image will be scaled according to the paper dimensions to fit in the space between the current margins.
    2. Specify Size: The user can specify the Width and Height of the printed image and the plug-in will scale the image accordingly. If the image dimensions exceed the available paper dimensions the image is automatically reduced to fit the page.
    3. Printer DPI: The image will be printed according to the printer resolution. The printed output will not be the same as the screen output. The image will be resized according to the printer DPI. For Example, a 640 X 480 image will be printed at half the size if the printer DPI is increased from 180 DPI to 360 DPI.
    4. Image DPI: The image will be printed according to the image dimensions, irrespective of the Printer DPI. If the image size exceeds the paper dimensions, the image will be scaled to fit on the page.
    Margins: This will allow the user to select the left, right, top and bottom margins of the paper. The default margin values are set at 1" for all four sides.
    The Minimum button will automatically calculate the minimum margins for the selected paper style. This option will give the maximum available printed area on the paper.
    Alignment: This will allow the user to control the position of the image on the paper. The default alignments are Horizontal and Vertical Center. Available options include Top-Left, Top-Center, Top-Right, Center-Left , Center-Center, Center-Right, Bottom-Left, Bottom-Center and Bottom-Right.
    Header and Footer: This option will allow the user to print the Header and Footer on the printed output. The information includes the File, Image and Print Style information for the Header and Date, Page Numbers for the Footer.
    Preview Area: The Paper and Print Style selected is displayed in this area. The minimum margins are displayed in gray and the available paper in white. The image will be dynamically repainted according to the selected options.
    Print Setup: This button will bring the Printer Settings Dialog Box. The Paper Style and the Orientation can be selected here and the Preview Area is redrawn accordingly.
    Default: This option will reset all the values to its original installed state.
    OK: The Options Selected will be saved and maintained throughout, until the user changes any of the options at a later time.


  17. What are the various Viewing/Zooming Options?
    IMAGE VIEW(PRO ONLY)

    These display features do not modify the image size, but only your view of the image. These features are helpful when the image dimensions are larger than your screen display size.

    PAN IMAGE :
    If the image size is larger than the display size, you can select this option to pan the image. Using this option, you can scroll the image in both vertical and horizontal directions.
    ZOOM RECTANGLE :
    Selecting this button will let you zoom in on the rectangular selection of the image. Hold down the left mouse button and drag it on the region where you want to zoom in. Once the selection is made, release the mouse button. The selected area will be zoomed. You can zoom in further on this new displayed region. You click on the Original button to get back to the initial display view of the image.
    ZOOM IN/OUT :
    Zoom in/out the image.You click on the Original button to get back to the initial display view of the image.
    MAGNIFYING GLASS :
    Click this tool to magnify on a specific spot on the image. Click again to disable it. This magnifying glass provides a means of "zooming in" on the image. A black spot appears in the center of the magnifying cursor. Place the black spot on the area you wish to zoom-in.
    PAN WINDOW :
    The Pan Window is a small window, which will display a scaled view of the image. The Pan Window will maintain the image’s aspect ratio. In the Pan Window, a colored Pan Rectangle will be displayed to indicate the portion of the image currently being displayed in the main window. When you click inside the Pan Window and move the mouse, while holding down the button, the Pan Rectangle will move with the mouse pointer.


  18. OTHER INTERNETIFF FEATURES..... (Please Note that most of these features are disabled and NOT available in the FREE Version.)


    EDIT:
    At any stage, if you wish to get back to the original state of the image, Click this button. All the processing actions will be lost and you will have the original image.


    ABORT: 
    This option will allow the user to abort a lengthy download process. This feature is especially handy if the internet traffic is heavy and it is taking a long time to download the pages in the patent. Select this to stop the SAVE ALL process if you decide to cancel the operation. 


    IMAGE PROCESSING(PRO ONLY)
    There is a choice of imaging features that you can select and apply to the image.

       



    PREFERENCES
     
    The Options Button will let the user choose a Style for both Image Display and Image Printing. The user can reset the options back to it's default values by clicking the default button.


    CUSTOMIZE TOOLBAR :
    Set/Unset the toolbar buttons dynamically that you wish to keep..

    CONTEXT MENU: 

    You can access all the features of the interneTIFF by right clicking the mouse on the Patent Page. This is convenient if the buttons are Unset and you wish to access a feature.

  19. What is the USPTO HitCount.?
    According to USPTO, Individuals, companies, IP addresses, or blocks of IP addresses who, in effect, deny service to the general public by generating unusually high numbers (1000 or more) of daily database accesses (searches, pages, or hits), whether generated manually or in an automated fashion, may be denied access to these servers without notice.
    The USPTO HitCount gives you the number of times you have accessed USPTO using interneTIFF.
    DO NOT rely in this number as USPTO might change the definition of a hit when you access it's site.
    THIS IS TO BE USED ONLY AS A ROUGH ESTIMATE. The User is ultimately responsible for USPTO usage limits.
    RESET the count on a daily basis to have an estimate of the Hits per Day.
    When the HitCount reaches 1000, it will be reset back to 1 automatically.

  20. Is the converted PDF searchable?
    No. interneTIFF converts TIFF "images", which are non non-searchable to begin with to PDFs.

innoVUE
(PRO ONLY)
 innoVUE is a stand-alone Desktop TIFF Viewer and a TIFF 2 PDF Converter, with complete set of imaging tools to view/save/print your locally saved patents or images.
innoVUE is installed automatically during the installation of interneTIFF-PRO. A shortcut ofinnoVUE is placed on the desktop for easy access. 

The Toolbar has a similar look and feel as the interneTIFF.
All the imaging features described above for interneTIFF exists in this product.
 

  1. How can I view local images that are on my Hard Drive using interneTIFF ?
    innoVUE is a stand alone Desktop application with complete set of imaging tools to view/save/print your locally saved patents or images. innoVUE is installed automatically during the installation of interneTIFF-PRO. A shortcut of innoVUE is placed on the desktop for easy access. 
    You can open your locally saved patents or images by:
    1. Open innoVUE from your Desktop and use File->Open
    2. Double-click the patent/image file from your Windows Explorer. 
    3. Right-mouse click on the patent/image from your Windows Explorer and Select    "Open with innoVUE"

  2. How can I disable innoVUE from opening my local TIFF Files.
    How can I change the display settings?

    STEP1 : Open innoVUE,     which is placed on your Desktop.
    STEP2 : select Preferences button and choose DISPLAY OPTIONS.

    LOCAL FILE ASSOCIATIONS:    By default your local TIFF format is associated with innoVUE. To associate your local TIFFs with a different application, Uncheck the TIFF Option. innoVUE will  no longer be associated with your local TIFF's. Check the TIFF Option to associate again.
    STEP3 :     UnCheck the Local file associations option.
    innoVUE will  no longer be associated with your local TIFF's. Check the TIFF Option to associate again.

    Display Size: There are various Options available. Default is USPTO
    Slide Speed: This is used for a Multi-Image TIFF Playback.
  3. Why am I seeing an icon next to my local TIFF images?
    By default, the installation will associate your local TIFF's with the desktop viewer innoVUE and appears next to it in your Windows Explorer
    These icons will appear after the reboot.
  4. Can innoVUE merge individual PDFs to a Single PDF?
    NO. But innoVUE can merge individual TIFF's into a Single PDF and can also merge individual TIFF's into a Single TIFF Image File.
  5. How can I convert the TIFF image to a PDF Format?
    TIFF to PDF
    Open innoVue from your Desktop and select the Converter button.
    The following Screen will appear. Follow the Steps as outlined in the Procedures.
  6. How can I playback a multi-image TIFF?
    PAGE NAVIGATION :

    Using these buttons, you can navigate between the pages in the multi-page Image. 
    Options include FIRST PAGE, PREVIOUS PAGE,GO TO ANYPAGE, NEXT PAGE and LAST PAGE, SLIDE PLAY and SLIDE STOP. 
    You can control the speed of the Playback from the Display Options.

TROUBLESHOOTING

  1.  I am getting "16 bit subsystem C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications.
    Choose 'Close' to terminate the application."
    According to Microsoft, the reason that you are getting this message is because     one or more of the following files ( Config.nt, Autoexec.nt or Command.com) are missing or damaged. This is not an interneTIFF issue. You might be facing the same problem when installing other products.
    To Read and Fix this issue :     http://support.microsoft.com/default.aspx?scid=kb;en-us;324767
    Once you follow the steps described, you can install interneTIFF.

  2. I was able to view the patents using interneTIFF till yesterday. Now QuickTime is opening the patent images. OR
    I was able to view the patents using interneTIFF till yesterday. Now I am getting a ??

    Possible Reasons:
    -Recent Windows Operating System Upgrade: Your system registry might have been updated. You have to re-install interneTIFF OR
    -QuickTime interference: 

    STEP 1:The first thing to check is to open innoVUE from your desktop and Select User Preferences and Fix File associations and check the Status of the file associations.
     
    Anytime, the TIFF associations are hijacked from interneTIFF and innoVUE, you can re-associate them back using this screen.
    If the status is not OK, then click on the Change Button.
    STEP 2 : QuickTime is interfering and taking over the TIFF Format. You have to disable QuickTime TIFF Format.
    Open QuickTime Player->Edit Menu->Preferences->QuickTime Preferences.
    Select Browser Plug-in from the PullDown Menu and Click MIME Settings Button, Browse to Images and uncheck TIFF.
    Netscape/FireFox/Opera users: Locate your browser's plug-in directory and delete npq*.dll

    You might have to Re-install interneTIFF after disabling Quick Time.

  3. My local TIFF's are associated with a different product before but I associated them with innoVUE.ico What happens if I un-install the product?
    The product saves all the information from your registry when it's installed and puts back that information when it's un-installed.
    For Ex: if your default image viewer for a particular format is Photoshop, and you have selected innoVUE to be your new default viewer for that format. During uninstallation, interneTIFF will set Photoshop back as your default viewer. However if you installed some other image viewers after you installed interneTIFF, those new image viewers will take over the File associations and interneTIFF uninstallation program will still put Photoshop as your default viewer when uninstall interneTIFF .

  4. The Status Message in the TOOLBAR stays at "Requesting...." or "Connecting..." for a long time?
    Every page in the Patent is a LINK by itself. If the Traffic at the USPTO site is heavy and/or your internet connection is slow, it will take a while for the requested link to be received. After a while, if the connection is still busy, you will get a "TIME OUT" Message. However, if you don't want to wait and kill the link manually, you can Click the "STOP" button on your ToolBar. 
    If this happens during SAVEALL/PRINTALL, you have the option of STOPPING the whole process or CONTINUE with the remainder of the pages and SAVE/PRINT missing pages later.

  5. I bookmarked a Patent a while ago. When I try to open it now, I get a "Time Out" Error.?
    USPTO generates the search results dynamically. So your bookmarked URL may not be valid after a certain period. You have to perform a new Search for the Patent.

  6. The browser BACK Button is not taking me back to the Previous Page. Instead, it opens a new Patent Page Page with interneTIFF.?
    This will happen if you use the USPTO navigational buttons instead of interneTIFF's. Everytime you navigate to a new page using USPTO's buttons, a new page is opened using interneTIFF. So for example, if you go to Pages 4, 5, 6 using the USPTO buttons, When you click the Browser BACK button, you will be taken back to Page 5, 4 and then to the previous page. Use interneTIFF buttons instead.