FREQUENTLY ASKED QUESTIONS

This document is divided into different sections and each section is presented in Q&A form. Please click on the appropriate section to find the solution for your query.If you have a question about the installation, you can find the solution under installation section. If you still need assistance, please contact help@internetiff.com 

TROUBLESHOOTING
INSTALLATION
GENERAL
interneTIFF
innoVUE
ipMAGNET

TROUBLESHOOTING

  1. PRINT AND SAVE ERROR IN VISTA/WIN7.
  2. I was able to view the patents using interneTIFF till yesterday. Now QuickTime is opening the patent images.
  3. My local TIFF's are associated with a different product before but I associated them with innoVUE.ico What happens if I un-install the product?
  4. The Status Message in the TOOLBAR stays at "Requesting...." or "Connecting..." for a long time?
  5. I bookmarked a Patent a while ago. When I try to open it now, I get a "Time Out" Error.?
  6. The browser BACK Button is not taking me back to the Previous Page. Instead, it opens a new Patent Page Page with interneTIFF.?
  7. I am getting "16 bit subsystem C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications."   


INSTALLATION

  1. How do I install the product ?
  2. How do I Uninstall the product?


GENERAL

  1. What does interneTIFF 2009 Bundle include?
  2. What is the difference between IE and FireFox Versions of interneTIFF?
  3. What browsers are supported with Version 8.0?
  4. What happened to Netscape Browser with Version 8.0?
  5. What Image Formats are supported with Version 8.0 ?
  6. What Operating Systems are supported with Version 8.0 ?
  7. interneTIFF and the PRIVATE PAIR Features?
  8. Is the converted PDF searchable?
  9. What are the differences between the FREE, TRIAL and PROFESSIONAL Versions?
  10. Can your products support additional File Formats?
  11. How Can I Purchase the product?
  12. Tech Support Contact Information

interneTIFF

  1. SAVE: How do I view the patent pages that I just saved? Do I need another TIFF Viewer for my local files?
  2. SAVE: What is the naming convention when saving ALL files from uspto.gov?
  3. SAVE: I aborted the Save process. What happens to the saved TIFF File?
  4. SAVE: While Saving from the USPTO site, the Status message jumped from Saving 1 to Saving 4. What happened to pages 2 and 3?
  5. SAVE: Can I Save the Entire Patent with a Single Click? 
  6. SAVE: What is Direct-Save?
  7. SAVE: What is the VIEW PATENTS Option?
  8. PRINT: Can I Print the Entire Patent with a Single Click? 
  9. PRINT: The default Print Size is too small for me.How do I change the Print Settings.? 
  10. PRINT: What is PRINT PLUS SAVE? 
  11. PRINT: What is PRINT DIRECT? 
  12. VIEW: What is interneTIFF's Dynamic Display?  
  13. VIEW: How can I turn on/off Dynamic Display option? 
  14. VIEW: What are the various Viewing/Zooming Options?
  15. VIEW: What about the USPTO's navigation buttons for pages and sections?
  16. VIEW: What is PLAYBACK Option?
  17. VIEW: Can I temporarily disable interneTIFF from opening TIFF files over the internet for IE?
  18. VIEW: Can I temporarily disable interneTIFF from opening TIFF files over the internet for Netscape?
  19. CLIPBOARD: How can I copy the image into my Word Processor like Microsoft Word?
  20. FEATURE: What is the EDIT feature?
  21. FEATURE: What is ABORT feature?
  22. FEATURE: How do I Set/Modify various User options? 
  23. FEATURE: How do I Customize the Toolbar?
  24. FEATURE: What is Context Menu?
  25. FEATURE: What is the USPTO HitCount? 

innoVUE

  1. How can I view local images that are on my Hard Drive using interneTIFF ? 
  2. How can I disable innoVUE from opening my local TIFF Files.How can I change the display settings? 
  3. Why am I seeing an icon next to my local TIFF images? 
  4. Can innoVUE merge individual PDFs to a Single PDF?  
  5. How can I convert the TIFF image to a PDF Format?
  6. How can I playback a multi-image TIFF?

TROUBLESHOOTING

  1. PRINT AND SAVE ERROR IN VISTA/WIN7.
    When I try to PRINT, I am getting error messages "an error occured during this operation".

    Please follow these STEPS to Resolve this issue.

    STEP 1:
    From your Internet Explorer , Select Tools->Internet Options.

    STEP 2: Select Security Tab and Trusted sites
    STEP 3: Uncheck "Enable Protected Mode(requires restarting Internet Explorer.)" Option.
    STEP 3: While still on Security Tab and Trusted sites, Click Sites   
    STEP 4: Uncheck "Require server verification(https) for all sites inthis zone" Option.
    STEP 5: In the "Add this Web site to the zone" box, type http://*.uspto.gov

    Close ALL IE Browser Windows and Restart IE.



  2. I was able to view the patents using interneTIFF till yesterday. Now QuickTime is opening the patent images.
    Possible Reasons:
    -Recent Windows Operating System Upgrade: Your system registry might have been updated. You have to re-install interneTIFF OR
    -QuickTime interference: 

    STEP 1:
    The first thing to check is to open innoVUE from your desktop and Select User Preferences and Fix File associations and check the Status of the file associations.
     
    Anytime, the TIFF associations are hijacked from interneTIFF and innoVUE, you can re-associate them back using this screen.
    If the status is not OK, then click on the Change Button.


    STEP 2 : QuickTime is interfering and taking over the TIFF Format. You have to disable QuickTime TIFF Format.
    Open QuickTime Player->Edit Menu->Preferences->QuickTime Preferences.
    Select Browser Plug-in from the PullDown Menu and Click MIME Settings Button, Browse to Images and uncheck TIFF.
    FireFox/Opera users: Locate your browser's plug-in directory((C or D):\Program Files\Mozilla Firefox\plugins ) and delete npq*.dll

    You might have to Re-install interneTIFF after disabling Quick Time
    .

  3. My local TIFF's are associated with a different product before but I associated them with innoVUE.ico What happens if I un-install the product?
    The product saves all the information from your registry when it's installed and puts back that information when it's un-installed.
    For Ex: if your default image viewer for a particular format is Photoshop, and you have selected innoVUE to be your new default viewer for that format. During uninstallation, interneTIFF will set Photoshop back as your default viewer. However if you installed some other image viewers after you installed interneTIFF, those new image viewers will take over the File associations and interneTIFF uninstallation program will still put Photoshop as your default viewer when uninstall interneTIFF .

  4. The Status Message in the TOOLBAR stays at "Requesting...." or "Connecting..." for a long time?
    Every page in the Patent is a LINK by itself. If the Traffic at the USPTO site is heavy and/or your internet connection is slow, it will take a while for the requested link to be received. After a while, if the connection is still busy, you will get a "TIME OUT" Message. However, if you don't want to wait and kill the link manually, you can Click the "STOP" button on your ToolBar. 
    If this happens during SAVEALL/PRINTALL, you have the option of STOPPING the whole process or CONTINUE with the remainder of the pages and SAVE/PRINT missing pages later.

  5. I bookmarked a Patent a while ago. When I try to open it now, I get a "Time Out" Error.?
    USPTO generates the search results dynamically. So your bookmarked URL may not be valid after a certain period. You have to perform a new Search for the Patent.

  6. The browser BACK Button is not taking me back to the Previous Page. Instead, it opens a new Patent Page Page with interneTIFF.?
    This will happen if you use the USPTO navigational buttons instead of interneTIFF's. Everytime you navigate to a new page using USPTO's buttons, a new page is opened using interneTIFF. So for example, if you go to Pages 4, 5, 6 using the USPTO buttons, When you click the Browser BACK button, you will be taken back to Page 5, 4 and then to the previous page. Use interneTIFF buttons instead.

  7. I am getting "16 bit subsystem C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications."
    According to Microsoft, the reason that you are getting this message is because one or more of the following files ( Config.nt, Autoexec.nt or Command.com) are missing or damaged. This is not an interneTIFF issue. You might be facing the same problem when installing other products.
    To Read and Fix this issue :
    http://support.microsoft.com/default.aspx?scid=kb;en-us;324767
    Once you follow the steps described, you can install interneTIFF.

  8. I am getting a "HTTP_STATUS_REQUEST_TIMEOUT" Error.
    These errors are due to the fact that you are still using our discontinued, obsolete products. These products do not work with the latest browsers.
    You have to Upgrade to the latest Version.UPGRADE TO V8.0 with  Discount

    In order to develop and support interneTIFF integration with the latest technological innovations with Browser Technology(IE7,IE8,FireFox3+,Google Chrome, etc) and new OS, we have retired the following older versions permanently. No Support is available for these versions.
    Version 4.x, Version 5.x,Version 6.x

GENERAL

  1. What does interneTIFF 2009 Bundle include?
      --Designed for patent viewing/saving/printing at the United States Patent and Trademark Office (USPTO), this internet TIFF Viewer is all you need to view TIFF files directly over the internet .

     --Viewer for Locally saved Patent Images. It also includes a TIFF to PDF Converter and a TIFF Merger.

     --Patent Search and Download Utility to access world-wide database at the European Patent Office.

  2. What is the difference between IE and FireFox Versions of interneTIFF?
    IE Version is an ActiveX Control whereas the FireFox Version is a Plug-in. FireFox Version is used for Netscape, FireFox and Opera Browsers. 
    We try to maintain the same look and feel for both Versions,as much as we can. Dynamic Display is not available in FireFox Version.

  3. What browsers are supported with Version 8.0?
    Microsoft Internet Explorer: 6-7,8
    FireFox(3.0+),Opera(9+),Google Chrome,SeaMonkey.

  4. What happened to Netscape Browser with Version 8.0?
    As you may have read, Netscape Browsers are obsolete now and we so we have discontinued supporting Netscape Browser.
  5. What Image Formats are supported with Version 8.0?
    interneTIFF reads and writes several TIFF formats that does not require an LZW license. TIFF is a tag-based file format designed to promote universal interchanges of digital image data. Because TIFF files do not have a single way to store image data, there are many versions of TIFF. interneTIFF supports the most common TIFF formats. 
    interneTIFF can also be used on any website that has TIFF images and supports different flavors of TIFF, including TIFF CCITT, TIFF CCITT Group 3, TIFF CCITT Group 4, which are compressed TIFF files that are commonly used for FAX transmission and document imaging.(LZW not supported ).
    interneTIFF can save the Patent images as TIFF's and PDF's.

  6. What Operating Systems are supported with Version 8.0 ?
    Win95/98/ME/2000/XP/NT/VISTA.
    Both 32 and 64 bit XP/VISTA OS is supported.

  7. interneTIFF and the PRIVATE PAIR Features?
    interneTIFF now can read, save, print patent pages at the Private Pair Website. You can only print or save one page at a time. You have to use the Private Pair's navigational buttons to browse between pages. Some of the regular features are not functional by design at the Private Pair Site.

  8. Is the converted PDF searchable?
    No. interneTIFF converts TIFF "images", which are non-searchable to begin with, to PDFs.

  9. What are the differences between the FREE, TRIAL and Registered Versions?
    When you install the Free/Trial Version, for the first 3 days, all the features of the registered version are available to try out.
    You can only Save or Print upto 7 pages/Patent in the TRIAl Version.
    After the 3-day evaluation, the product becomes a FREE version.
    You can only save or Print one page at a time in the FREE version.
    Most of the features are disabled in the FREE Version.
    Please
    compare the differences between the PRO/TRIAL/FREE Versions of interneTIFF 2009 Bundle .

  10. Can your products support additional File Formats?
    Yes. We can support almost all of the existing raster image file formats. Please contact info@internetiff.com for specific formats.

  11. How Can I Purchase the product?
    Please visit the Web-site at www.internetiff.com  and the BUY Section for purchasing the product.

  12. Tech Support Contact Information
    If you cannot find the solution you are looking from these FAQ’s, please E-mail to help@internetiff.com.
    One of our technical support engineers will get back to you within 24 hours.
    Please visit
    Contact  Page for further details .                  

INSTALLATION

  1. How do I find out if I have the ADMIN Rights?
    You need to have Administrator Rights to install interneTIFF.
    The easiest way to find out is :
    1. Right-click on the Start Menu on your Desktop.(XP) or (VISTA)
    2. If you do see "Open All Users" and "Explore All Users", then you do have the ADMIN rights.

    3. If you don't see Open All Users" and "Explore All Users", then you don't have the ADMIN rights.

  2. How do I find out the Version that I am currently using?
    Please visit www.internetiff.com and click on the UPGRADES Section to get your currently installed Version Number.

  3. What kinds of licenses are available?
    interneTIFF is a Single Machine AND Single User License.
    Site Licenses are also available and starts with a minimum of 5 Seat. For more information on Site Licenses, please visit
    http://www.internetiff.com
  4. How do I install the product ?
    After you finish downloading, locate itiff-XF-8/itiff-NF-8(Free) or itiff-XP-8/itiff-NP-8(Registered) on your machine.
    You can then start installing either by:
    1. Double clicking OR
    2. Go to Start->Run, use the Browse button to locate itiff-XF-8/itiff-NF-8(Free) or itiff-XP-8/itiff-NP-8(Registered and click OK.
  5. Opera/FireFox Users: Installation did not detect any browsers. How do I manually move the plugin to the appropriate directory?
    After you finish downloading, open Windows Explorer and locate your Browser's plug-in folder.
    Copy npitifffree.dll(FREE) or npitiffpro.dll(REG) from (Cor D):/Program Files/innomage/interneTIFFN to the Plugins Folder you just located.
    For Ex:
    Copy (C or D):/Program Files/innomage/interneTIFFN/npitiffpro.dll to (C or D):\Program Files\Mozilla Firefox\plugins OR
    Copy (C or D):/Program Files/innomage/interneTIFFN/npitiffpro.dll to (C or D)::\Program Files\Opera\program\plugins
  6. I am getting a "Unable to Write to the Registry" Error when I try to print?
    interneTIFF reads and writes values from  the system registry to get the user settings.
    You have to log on as Administrator  to completely install the products if you are using Win2000/NT/XP.
    Click here(TODO) to check if you have ADMIN Rights.
  7. How do I know if the product is installed correctly?
    You can verify if the product is installed correctly by opening a patent from the USPTO.
    You should be able to view the Patent in your browser using the installed product .
    When interneTIFF is installed and activated by clicking the "IMAGE" button at the USPTO, you should see the interneTIFF Toolbar as shown below.


  8. Installed interneTIFF in IE. But I still can't see the Image.? All I see is a .



    Depending on your security settings, you might have to activate the interneTIFF Control.
    Click to Activate. This is a one time activation.

  9. I get "the ordinal 6451 could not be located in the dynamic link library MFC42.DLL" error?I cannot install interneTIFF
    The most common reason for this is error is that your machine has an older version of a required mfc42.dll. Some of the product you installed might have installed an older version of that dll. You can get the latest required dlls from this Microsoft Site 

  10. ERROR  registering interneTIFF?
    All our products are designed using Microsoft Visual Studio. In order for these programs to be successfully installed you need to have certain dll's.There is a pretty good chance that these files already exists on your system. If not please download them at RUNTIME DLLS. Unzip the file into your  windows/system  directory and re-install the product. During unzip, if it prompts with a message "file in use", skip to the next dll.

  11. How do I Uninstall the product?
    1. Close all Browsers
    2. Open the Control Panel from the Start menu. From the Control Panel, select Add-Remove Programs
    3. Locate interneTIFF.
    4. Uninstall will remove the product and the directories that were created during installation from your machine.


interneTIFF

  1. How do I view the patent pages that I just saved? Do I need another TIFF Viewer for my local files?
    innoVUE is a stand-alone Desktop application with complete set of imaging tools to view/save/print your locally saved patents or images. innoVUE is installed automatically during the installation of interneTIFF-PRO. A shortcut of innoVUE is placed on the desktop for easy access .

  2. What is the naming convention when saving ALL files from uspto.gov?
    The default option is "Save ALL, Save all pages in a Single File". The Single File is saved in patentnumber.tif format.
    If you choose "Save each page as Individual File" option, then pages are saved as patentnumber-pagenumber.tif format.
    If you choose "Save by Sections" option, then pages are saved as patentnumber-sectionname.tif format(eg: 6457832-clm, 6457832.spe etc).

  3. I aborted the Save process. What happens to the saved TIFF File?
    Only the pages saved prior to aborting will be included in the file.
  4. While Saving from the USPTO site, the Status message jumped from Saving 1 to Saving 4. What happened to pages 2 and 3?
    If  your network connection is fast, then there is very little time incurred between saving the images and therefore the status messages are updated rapidly and are not visible. The images, however will be saved correctly.
  5. Can I Save the Entire Patent with a Single Click?
    SAVE AND SAVEALL (PRO ONLY) :


    RANGE:
    You can save the entire document, single page, or a range of pages or by sections.
    The default option is "Save ALL, Save all pages in a Single File". The Single File is saved in patentnumber.tif format.
    You can start Saving from any page in the Patent. Once the Saving Operation completes, the starting page is displayed back.

    HINT:

    When you select Save Sections, individual Section's page ranges are calculated and displayed. This is a very useful feature if the patent has unusually large number of pages. There is a possibility that the connection might be lost during the save process.You can conveniently save each section separately.


    STYLE:
    If you choose "Save each page as Individual File" option, then all the images in the patent are saved as individual files.
    If you choose "Merge all patent pages to a Single File" option, then all the images in the patent are merged and saved as a Single Multi-Image File.
    Default: Merge all patent pages to a Single File

    FORMAT:
    You can choose to save the Patents in TIFF, PDF or both Formats.
    To Modify, Click on Modify Format Button, Select the Format and Click Save Settings.

    FOLDER:
    You can modify the Save Folder by Clicking on Modify Save Folder, which will bring the following Screen.

    You can either browse to your new Save Folder or Create a New Folder by typing it.
    The Default Save Folder is C:\InterneTIFF and "Save Patents in a Separate Folder".
    Using this option, a new folder is created under the Main Save Folder for each patent.
    If you do not want to save Patents in a Separate directory, Uncheck this Option.

  6. What is Direct-Save?
    DIRECT SAVE OPTIONS :
    Using Direct Save, the Save process is faster and has no extra Dialog Boxes

    Set the STYLE, FORMAT and FOLDER and VIEW PATENTS of your Choice(or just choose the defaults).
    Check the "SAVE DIRECT" Option for Direct Save and Click Save Settings
    Save Range and Save Sections are not available for Direct Save.
    Save commences as soon as the Save Button is Selected from the Toolbar.

  7. AUTO OPEN: What is the VIEW PATENTS Option?
    You have the option to let interneTIFF automatically open the Patent that is just saved.
    Check "Open Patent after Saving" and select the format to open the Patent.
    If TIFF is selected, the Patent is opened using innoVUE
    If PDF is selected, the Patent is opened using a PDF reader, like Adobe.
  8. Can I Print the Entire Patent with a Single Click?
    PRINT AND PRINT ALL(PRO ONLY)


    You have 4 options to Print the Patent:
    1. ALL: Prints all the pages in the Patent
    2. Range: You can choose only a range of Pages in a Patent to Print.
    3. Current Page: Prints only the current Page that is displayed.
    4. Print Patent Section: You can just print the Section required. When you select this option, you can choose from one of the 4 Sections. If any of the sections is not present, it will be disabled.


    When the last valid page is printed, the print process automatically exits. 
    While printing, the following Dialog Box appears. It will indicate the progress of the current page printing and also the name of the printer.
    Please do not use the Browser back button during printing.

    The user has the option of Canceling the Print Job by clicking the Cancel Button in the Printing Dialog Box.
    You can start Printing starting from any page in the Patent. Once the Print Operation completes, the starting page is displayed back.

    HINT:
    Each page has to be accessed twice, once each for printing and saving from the USPTO Website. Instead, you can save once, open the saved patent using innoVUE and print from your local machine.
    This feature is helpful if: 
    1.
    For users with slower connections, printing from the locally saved TIFF file is very convenient and faster.
    2. If the document has large number of pages, you can save locally and print at a later stage.
  9. The default Print Size is too small for me.How do I change the Print Settings.?
    Please click the User Preferences Menu  from the interneTIFF Toolbar
    Select Print Options menu option. There are a number of options that you can set to match your printing preferences.
    Select the Save Options button to start using your new settings
    .

    PRINT and PREVIEW OPTIONS

    The product includes an advanced Print function with a variety of user options.

    Print Style:This allows the user to choose a print style from 4 different options
    1. Fit To Page: This is the default option. Based on the image and Paper dimensions, the image will be scaled according to the paper dimensions to fit in the space between the current margins.
    2. Specify Size: The user can specify the Width and Height of the printed image and the plug-in will scale the image accordingly. If the image dimensions exceed the available paper dimensions the image is automatically reduced to fit the page.
    3. Printer DPI: The image will be printed according to the printer resolution. The printed output will not be the same as the screen output. The image will be resized according to the printer DPI. For Example, a 640 X 480 image will be printed at half the size if the printer DPI is increased from 180 DPI to 360 DPI.
    4. Image DPI: The image will be printed according to the image dimensions, irrespective of the Printer DPI. If the image size exceeds the paper dimensions, the image will be scaled to fit on the page.
    Margins: This will allow the user to select the left, right, top and bottom margins of the paper. The default margin values are set at 1" for all four sides.
    The Minimum button will automatically calculate the minimum margins for the selected paper style. This option will give the maximum available printed area on the paper.
    Alignment: This will allow the user to control the position of the image on the paper. The default alignments are Horizontal and Vertical Center. Available options include Top-Left, Top-Center, Top-Right, Center-Left , Center-Center, Center-Right, Bottom-Left, Bottom-Center and Bottom-Right.
    Header and Footer: This option will allow the user to print the Header and Footer on the printed output. The information includes the File, Image and Print Style information for the Header and Date, Page Numbers for the Footer.
    Preview Area: The Paper and Print Style selected is displayed in this area. The minimum margins are displayed in gray and the available paper in white. The image will be dynamically repainted according to the selected options.
    Print Setup: This button will bring the Printer Settings Dialog Box. The Paper Style and the Orientation can be selected here and the Preview Area is redrawn accordingly.
    Default: This option will reset all the values to its original installed state.
    Save Settings: The Options Selected will be saved and maintained throughout, until the user changes any of the options at a later time.

    NEW IN 8.0
    PRINT PLUS SAVE:
    Select this option to PRINT and SAVE the Patent at the same time with a Single Click.
    If you want to view the entire saved patent after Saving and Printing, Check "Open Patent with innoVUE".

    PRINT DIRECT:
    Select this option if you want to Print Direct from the Toolbar without additional dialog Boxes.

  10. What is PRINT PLUS SAVE?
    We have introduced the new PRINT PLUS SAVE Option in Version 8.0.
    Using this Option, every time you Print a Patent, it is also saved simultaneously.
    So, instead of selecting Print Option once to print and then the Save Option to Save, we have combined these two operations into a Single Click PRINT PLUS SAVE.

    If you also choose "Open Patent with innoVUE after Printing and Saving", interneTIFF now simplifies the whole entire Print/Save/View process with just a Single click.
    The Patent will be Printed, while Saving at the same time and then the entire Patent is opened using innoVUE.
    You can set this option from USER PREFERENCES->PRINT Options .

  11. What is PRINT DIRECT?
    The Standard procedure to Print is to Click the Print Button from interneTIFF Toolbar, which will bring up Print Dialog Box. You then select the appropriate settings and then Click the PRINT Button.
    Using the new PRINT DIRECT Option, printing commences as soon as the Print Button is Clicked from the interneTIFF Toolbar.
    PRINT DIRECT Option Prints ALL Pages in the Patent(PRO) or the Current Page(FREE).
    Print by Range or Print by Sections is not available using PRINT DIRECT.

  12. What is interneTIFF's Dynamic Display?
    For Internet Explorer Users ONLY. Click here for Mozilla FireFox and OPERA USERS.
    Dynamic Display-IE Browsers  :  By default, USPTO displays the patent image at a reduced resolution. Even if you have your desktop screen size width at 2048, the image will still be displayed at a width of 570.
    interneTIFF dynamically adjusts this display based on your desktop size . If your desktop size is larger, then the image is displayedaccordingly, maintaining the Aspect Ratio
    .
    Compare FIG-1 and FIG-2

    FIG 1: This is how interneTIFF displays a Patent Page, without the dynamic display feature. interneTIFF displays using the standard USPTO settings.
     

    FIG 2: This is how interneTIFF displays a Patent Page, with the dynamic display feature. interneTIFF adjusts the display using the dynamic display option.

    Dynamic Display : Mozilla FireFox and OPERA USERS.
    Starting with Mozilla FireFox Version 1.5 and later, inteneTIFF modified the Dynamic Display because of backward compatibility issues with FireFox.
    Instead, we have implemented another feature to simulate the behavior in Version 7.
    Once the Patent is opened, click on . Based on your desktop size and settings, the image is magnified and displayed to fit the whole screen.
    You can also use View after Download feature.

  13. How can I turn on/off Dynamic Display option?
    Please click the User Preferences Menu  from the interneTIFF Toolbar
    Select
    Display Options and Choose USPTO(--USPTO Setting)
    Click Save Settings.
    DISPLAY OPTIONS

    Display Size:
    By default, the image is displayed using interneTIFF Dynamic Setting. The user can change this option so that the image can be displayed at the screen resolution by scaling the image to any of the following resolutions.
    The image is displayed based on one of the following five user selected options.
    1.Window Fit, Keep Aspect Ratio: Fits the entire image in the window while maintaining the aspect ratio.
    2.Window Fit, Stretch: The image is stretched to fit in the entire window.
    3.Fit To Height: The height of the image is adjusted to fit in the window.
    4. Fit to Width: The width of the image is adjusted to fit in the window.
    5. USPTO: This is the USPTO default setting to view images at the USPTO. 
    PS: Dynamic Display is NOT available for FireFox and Opera Browsers. Click
    here for Mozilla FireFox and OPERA USERS.

    Playback Speed:
    Select the Speed of the the Playback. Options available are Slow, Medium, Fast.
    Default: Medium.
  14. What are the various Viewing/Zooming Options?
    IMAGE VIEW(PRO ONLY)

    These display features do not modify the image size, but only your view of the image. These features are helpful when the image dimensions are larger than your screen display size.

    PAN IMAGE :
    If the image size is larger than the display size, you can select this option to pan the image. Using this option, you can scroll the image in both vertical and horizontal directions.
    ZOOM RECTANGLE :
    Selecting this button will let you zoom in on the rectangular selection of the image. Hold down the left mouse button and drag it on the region where you want to zoom in. Once the selection is made, release the mouse button. The selected area will be zoomed. You can zoom in further on this new displayed region. You click on the Original button to get back to the initial display view of the image.
    ZOOM IN/OUT :
    Zoom in/out the image.You click on the Original button to get back to the initial display view of the image.


  15. How do I navigate or jump to a certain Page?
    PAGE NAVIGATION :

    Using these buttons, you can navigate between the pages in the Patent. 
    Options include FIRST PAGE, PREVIOUS PAGE,GO TO ANYPAGE, NEXT PAGE and LAST PAGE
    There is no need to use the USPTO navigational buttons. Instead, use interneTIFF's buttons to go to any page or Section.


    GO TO PAGE: (PRO ONLY)

    Use the center button to jump to a particular page or a section within the patent. 

  16. What is PLAYBACK Option?
    PLAYBACK is a new Option in Version 8.0, where the entire Patent is played back as a user controlled slideshow.
    You can STOP the Playback at any time.
    The speed of the playback can be adjusted from USER PREFERENCES->DISPLAY Options.
    This feature is useful to browse the Patents before you decide to Print or Save them.

  17. Can I temporarily disable interneTIFF from opening TIFF files over the internet for IE?
    No. You have to uninstall interneTIFF to completely remove it.

  18. Can I temporarily disable interneTIFF from opening TIFF files over the internet for Netscape?
    For FireFox, you can move npitiffpro.dll.dll (npitifffree.dll for free version) from the Plugins Directory to a different directory.

  19. How can I copy the image into my Word Processor like Microsoft Word?
    CLIPBOARD COPY (PRO ONLY)   


    Conveniently copy and paste the entire page or a portion of the page into your favorite Word Processor.
    The product lets you select a part of the image in one of the pre-defined shapes. Once selected, you can apply any of the image processing features to your selection. You can select only one region (shape) at a time and apply processing. But you can select a different region (shape) after processing the first one.

    COPY/PASTE FLOATER :
    You can copy either the entire image or a selected region to the clipboard.
    1. Select a shape of interest and drag it on the region you want to copy.
    2. Select Copy Region option.
    3. You can then paste it by selecting the Paste Region option - on to a different browsed image or - in a different application(For Ex: MS Word). 


  20.  What is the EDIT feature?
    At any stage, if you wish to get back to the original state of the image, Click this button. All the processing actions will be lost and you will have the original image.

  21. What is ABORT feature?
    This option will allow the user to abort a lengthy download process. This feature is especially handy if the internet traffic is heavy and it is taking a long time to download the pages in the patent. Select this to stop the SAVE ALL process if you decide to cancel the operation. 

  22. How do I Set/Modify various User options? 
     
    This is where the User Sets personal preferences for Printing, Saving and Display Options. The user can reset the options back to it's default values by clicking the default button.

  23. How do I Customize the Toolbar?
    CUSTOMIZE TOOLBAR :
    Set/Unset the toolbar buttons dynamically that you wish to keep.(IE Version Only)

  24. What is Context Menu?
    CONTEXT MENU

    You can access all the features of the interneTIFF by right clicking the mouse on the Patent Page.

  25. What is the USPTO HitCount.?
    According to USPTO, Individuals, companies, IP addresses, or blocks of IP addresses who, in effect, deny service to the general public by generating unusually high numbers (1000 or more) of daily database accesses (searches, pages, or hits), whether generated manually or in an automated fashion, may be denied access to these servers without notice.
    The USPTO HitCount gives you the number of times you have accessed USPTO using interneTIFF.
    DO NOT rely in this number as USPTO might change the definition of a hit when you access it's site.
    THIS IS TO BE USED ONLY AS A ROUGH ESTIMATE. The User is ultimately responsible for USPTO usage limits.
    RESET the count on a daily basis to have an estimate of the Hits per Day.
    When the HitCount reaches 1000, it will be reset back to 1 automatically.

innoVUE

(PRO ONLY)
innoVUE is a stand-alone Desktop TIFF Viewer and a TIFF 2 PDF Converter, with complete set of imaging tools to view/save/print your locally saved patents or images.

innoVUE is installed automatically during the installation of interneTIFF-PRO. A shortcut ofinnoVUE is placed on the desktop for easy access. 

The Toolbar has a similar look and feel as the interneTIFF.
All the imaging features described above for interneTIFF exists in this product.
 

  1. How can I view local images that are on my Hard Drive using interneTIFF ?
    innoVUE is a stand alone Desktop application with complete set of imaging tools to view/save/print your locally saved patents or images. innoVUE is installed automatically during the installation of interneTIFF-PRO. A shortcut of innoVUE is placed on the desktop for easy access. 
    You can open your locally saved patents or images by:
    1. Open innoVUE from your Desktop and use File->Open
    2. Double-click the patent/image file from your Windows Explorer. 
    3. Right-mouse click on the patent/image from your Windows Explorer and Select
    "Open with innoVUE"

  2. How can I disable innoVUE from opening my local TIFF Files. How can I change the display settings?

    STEP1 : Open innoVUE,
    which is placed on your Desktop.
    STEP2 : select Preferences button and choose DISPLAY OPTIONS.

    LOCAL FILE ASSOCIATIONS:
    By default your local TIFF format is associated with innoVUE. To associate your local TIFFs with a different application, Uncheck the TIFF Option. innoVUE will  no longer be associated with your local TIFF's. Check the TIFF Option to associate again.
    STEP3 :
    UnCheck the Local file associations option.
    innoVUE will  no longer be associated with your local TIFF's. Check the TIFF Option to associate again.

    Display Size: There are various Options available. Default is USPTO
    Slide Speed: This is used for a Multi-Image TIFF Playback.
  3. Why am I seeing an icon next to my local TIFF images?
    By default, the installation will associate your local TIFF's with the desktop viewer innoVUE and appears next to it in your Windows Explorer
    These icons will appear after the reboot.

  4. Can innoVUE merge individual PDFs to a Single PDF?
    NO. But innoVUE can merge individual TIFF's into a Single PDF and can also merge individual TIFF's into a Single TIFF Image File.

  5. How can I convert the TIFF image to a PDF Format?
    TIFF to PDF
    Open innoVue from your Desktop and select the Converter button.
    The following Screen will appear. Follow the Steps as outlined in the Procedures.



  6. How can I playback a multi-image TIFF?
    PAGE NAVIGATION :

    Using these buttons, you can navigate between the pages in the multi-page Image. 
    Options include FIRST PAGE, PREVIOUS PAGE,GO TO ANYPAGE, NEXT PAGE and LAST PAGE, SLIDE PLAY and SLIDE STOP. 
    You can control the speed of the Playback from the Display Options.


    ipMAGNET
    ***
    European Patent Office has a Strict Usage Policy. Please  be considerate with the amount of data you download. 
    A tighter control on how many searches / result list navigations a User can do per minute has been set. At the moment the limits are.
    - a normal User with a session may perform 10 requests per minute. 
     
    IF YOU EXCEED THIS, YOU MIGHT BE BANNED. PROCEED WITH CAUTION.
    ***
      

    is a one-stop, multi-purpose world-wide Patent Search and Download utility. With an intuitive and practical user interface, ipMAGNET provides a fast,flexible,time-saving and cost-effective way to search and download patents.
    Limited FULL Version is included with interneTIFF 2009 Bundle.
    This Limited Version will only Search and Download Patents from the Worldwide Database at the European Patent Office.

    ipMAGNET 2009(FULL VERSION) can Search and Doenload Patents from European(Wordwide, EP, WIPO), Canadian and German Patent Offices.

    Please visit ipmagnet FAQ
    Here. You will be visiting mayamiya.com.
    To get back to this FAQ, Please Click on FAQS on the left hand side Menu.