TOP 6 FREQUENTLY
ASKED QUESTIONS
Before asking for help, please read
these top FAQs. Chances are that you will find an answer to your
question right here.
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I was able to view the patents
using interneTIFF till yesterday. Now QuickTime
is opening the patent
images.
Possible Reasons:
-Recent
Windows Operating System Upgrade: Your system registry might
have been updated. You have to re-install interneTIFF OR
-QuickTime interference:
STEP
1: The first thing to check
is to open innoVUE from your desktop and Select User Preferences
and Fix File associations and check the
Status of the file associations.

Anytime, the TIFF associations are hijacked from
interneTIFF and innoVUE, you can re-associate them back using this screen.
If the status is not OK,
then click on the Change Button.
STEP 2 : QuickTime is interfering and
taking over the TIFF Format. You have to disable QuickTime TIFF Format.
Open QuickTime Player->Edit
Menu->Preferences->QuickTime Preferences.
Select Browser Plug-in from the PullDown Menu and Click
MIME Settings Button, Browse to Images and uncheck TIFF.
FireFox/Opera users: Locate your browser's
plug-in directory((C or D):\Program Files\Mozilla Firefox\plugins ) and
delete npq*.dll
You might have to Re-install
interneTIFF after disabling Quick Time
.
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I am
getting a
"HTTP_STATUS_REQUEST_TIMEOUT"
Error.
These errors are due to the fact that you
are still using our discontinued, obsolete products. These products do not
work with the latest browsers.
You have to Upgrade to the latest
Version.UPGRADE TO V8.0 with
Discount
In order to develop and support interneTIFF integration with
the latest technological innovations with Browser
Technology(IE7,IE8,FireFox3+,Google Chrome, etc) and new OS, we have retired
the following older versions permanently. No Support is available for these
versions.
Version 4.x, Version 5.x,Version 6.x
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What browsers
are supported with Version 8.0?
Microsoft
Internet Explorer: 6-7,8
FireFox(3.0+),Opera(9+),Google Chrome,SeaMonkey.
Please note: IE 64 bit is not supported. If your OS is 64 bit, you
will have both 32 bit and 64 bit versions of IE. Use the 32 bit version
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